![]() ![]() It's sporadic too, no pattern, no firewall deny logs detected etc.įirewall is a Watchguard M290, for reference.Īny suggestions would be greatly appreciated. Check out the product documentation for more information. Download the latest Citrix app for Mac, released today, to seamlessly integrate with Sonoma. I can also test remotely, if I join the VPN, It sometimes fails, if I then disconnect from the VPN, rejoin it then works. Rest assured, the Citrix Workspace app for Mac 2309 extends its support to macOS 13 Ventura (13.5.2), macOS 12 Monterey (12.6.9), and macOS 11 Big Sur. ![]() This seems to happen both internally and externally, so we are somewhat confident it's not a 'network issue' and it's fine for all windows10/11 devices and on the intel based Mac. ![]() If we then connect onto these devices using our remote agent (Datto RMM) it works instantly. You can hit 'OK' and sign in and it will come up repeatedly. We have a strange issue whereby the two devices that have a silicon chip fail to launch the session, and you get the attached error (img1) This works 100% of the time for all windows users, and a Mac that is running Intel processor. Internally, the firewall is configured for NAT loopback, allowing users to connect to the internal resource, and externally it points to the External IP of the netscaler. Users connect to a single URL, regardless of location We have a on-prem Virtual Apps and Desktop solution, its a relatively simple one with a single session host, single a ADC Netscaler appliance that manages the connection. First post here, so please let me know if there is any additional information that you need. ![]()
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